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Privacy Policy

This Privacy Statement is applicable to all users of this Website and those who have provided their personal data to any third-party providers of products and services.

Data Protection

Our system employs robust measures to protect your personal data. We utilise information security protocols and access policies that restrict unauthorised access to our systems. Technological safeguards such as encryption are used to maintain the confidentiality of your personal data during transmission and storage. Chat data and any other interactions on the N3 Website and N3 Product Platform are securely distributed to intended recipients and are not retained by us beyond necessary storage for your device or your recipient’s device.

Compliance and Updates

We are committed to staying compliant with current legal requirements. As such, we reserve the right to add, delete, modify, or make amendments to this Privacy Policy at any time. Users will be notified of any changes by updating the statement on this website with a “Newly Modified” label for a period of 30 days. After this period, the updated version will automatically supersede all current versions of this Privacy Policy without further notice.

User Consent

By proceeding to use this website, third-party websites, and other external links, you acknowledge and agree for all your personal data collected by us to be kept and/or processed in accordance with your usage as per the terms set out in the most current version of this Privacy Policy. This Privacy Policy covers the collection, use, and sharing of your personal data while safeguarding its confidentiality and security.

Personal Data Collection

We collect various types of information when you use our website, including but not limited to:

  • Name
  • Photo
  • Gender
  • Contact details (email address, phone numbers)
  • Payment information (credit/debit card details, banking account information)
  • Transaction information (details of purchases made on the website)
  • Technical information (IP address, device ID, location data)
  • Health/medical information (in specific contexts, kept confidential)

You have the option to decline sharing certain personal data or disable location services at any time by informing us or adjusting settings on your mobile device.

Data Sharing

Your personal data may be shared with authorised third parties, including:

  • Government authorities and agencies (airport, customs, immigration, safety and security personnel)
  • Data analytics firms and marketing agencies
  • Third-party suppliers of products and services
  • Business partners or service providers
  • Parties with business or contractual dealings with N3 and the N3 Group of Companies

We ensure that third parties have stringent security measures in place for data processing to protect your information.

User Rights

You have certain rights regarding your personal data, including the right to:

  • Access and review your personal data
  • Correct inaccuracies in your personal data
  • Delete or erase your personal data
  • Restrict or object to the processing of your personal data
  • Receive a copy of your personal data in a structured, commonly used, and machine-readable format

You can exercise these rights and inquire about the handling of your personal data by contacting us through the methods described in the “Contact Us” section below.

Data Retention Policy

We retain your personal data only for as long as is necessary for the purposes set out in this policy, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements. Specific retention periods for different types of data can be found in our Data Retention Guidelines available upon request.
Explicit Opt-In for Sensitive Data
For the collection of sensitive personal data, such as health or medical information, we require your explicit consent. You will be asked to provide your consent actively through a clear affirmative action to ensure that you are fully aware of the data being collected and its intended uses.

Data Breach Notification Procedure

In the event of a data breach, we are committed to notifying all affected individuals and relevant authorities within 72 hours of becoming aware of the breach, where feasible. We will provide you with detailed information about the breach and recommend measures to protect your personal data.

International Data Transfers

Personal data that we collect may be stored, processed, and transferred between any of the countries in which we operate to enable us to use the information in accordance with this policy. We comply with applicable legal requirements providing adequate protection for the transfer of personal data to countries outside of your country of residence.
Detailed Explanation of Third-Party Data Use
Third-party service providers who assist with our business operations, such as payment processing, fraud prevention, and marketing, are allowed to use your personal data only for the purposes we specify. We contractually require these providers to keep your personal data secure and confidential, and they are not permitted to use your data for any other purposes than those outlined in our agreements.”

Contact Us

For any inquiries regarding the handling and management of personal data disclosed to or shared with N3 Group of Companies and/or third parties, please contact us at contactus@n3go.com